Contact information
Contact Information
Last Updated: October 24, 2026
Thank you for visiting Juvani.
We are committed to maintaining clear communication with our customers and providing accessible support throughout the shopping experience.
The following information explains how to contact our business regarding products, orders, shipping, returns, and general inquiries.
1. Business Information
Business / Store Name: Juvani
Year Established: 2022
Website: https://juvani.space
Business Address:
193-2465 Apollo Dr
Nanoose Bay, BC V9P 9K2
Canada
Customer Support Email: support@juvani.space
Telephone: +1 (250) 468-5323
2. Customer Support
Our customer support team assists with questions relating to:
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Product descriptions, specifications, and availability.
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Order confirmations and order status.
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Shipping and delivery inquiries.
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Return and refund requests.
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Damaged, defective, or incorrect products.
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General questions about our website and services.
For the most efficient assistance, we recommend contacting us by email.
3. Order-Related Inquiries
When contacting us about an existing order, please provide:
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Your full name.
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Your order number.
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The email address used at checkout.
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A clear description of your question or concern.
Please do not send payment card numbers, passwords, or other sensitive financial information by email.
4. Returns and Refund Support
Juvani offers free returns within 30 days of delivery for eligible orders.
To initiate a return or request assistance with a refund, contact:
Please wait for return authorization and instructions before shipping an item.
5. Shipping Assistance
We offer free worldwide shipping with an estimated delivery timeframe of 7–10 business days.
If you need help tracking an order or reporting a delivery issue, our support team can assist.
6. Written Correspondence
General business correspondence may be directed to:
Juvani
193-2465 Apollo Dr
Nanoose Bay, BC V9P 9K2
Canada
Please note that this business address should not be used for product returns unless specifically authorized by our support team.
7. Customer Feedback
We value feedback about our products, website, and customer service.
If you have a suggestion, concern, or recommendation, please email support@juvani.space.
We use customer feedback to identify opportunities to improve our shopping experience.
8. Official Communication Channels
For your security, please use our official website and listed contact information when communicating with Juvani.
Our official website is:
Our official support email is:
9. Additional Assistance
If your concern relates to a previous customer service inquiry, please reply to the existing email conversation when possible.
This helps our team review the relevant information and provide consistent assistance.
10. Our Commitment
At Juvani, we aim to provide helpful communication, clear policies, and a dependable customer experience.
We appreciate every customer who chooses our store.
Juvani – Small Details. Beautiful Living.