Terms of service

Terms of Service

Last Updated: October 24, 2026

Welcome to Juvani.

These Terms of Service govern your access to and use of https://juvani.space, including the purchase of products and use of services offered through our online store.

By accessing our website or placing an order, you agree to these Terms of Service, subject to applicable law.

1. General Information

This website is operated by Juvani.

Throughout the website, the terms "we," "us," and "our" refer to Juvani.

We offer this website, including the information, products, and services available through it, subject to the terms and conditions outlined below.

2. Eligibility and Acceptable Use

By using our website, you confirm that you are legally capable of entering into a purchase agreement or have the permission of a parent or legal guardian where required.

You agree not to use our website for unlawful, fraudulent, or unauthorized purposes.

You must not attempt to interfere with the website's security, operation, or functionality.

3. Product Information

Juvani specializes in drink coasters and related tabletop accessories.

We make reasonable efforts to display product descriptions, specifications, photographs, and pricing accurately.

However, product colors may appear slightly different depending on screen settings, lighting conditions, and device displays.

Minor variations in appearance may occur where disclosed in the product description.

Product availability may change without prior notice.

4. Pricing and Payment

Product prices are displayed on our website and may be subject to change before an order is placed.

The final amount payable will be shown during checkout, including any applicable taxes or other charges.

Payment must be completed through an accepted payment method.

Orders are subject to payment authorization and verification.

5. Order Acceptance

After placing an order, you may receive an order confirmation email.

This confirmation acknowledges receipt of your order but does not necessarily constitute final acceptance.

We reserve the right to reject or cancel orders for legitimate reasons, including unavailable inventory, suspected fraud, or material pricing errors.

If payment has already been collected for an order we cancel, we will issue an appropriate refund.

6. Shipping and Delivery

Juvani offers free worldwide shipping.

Our estimated delivery timeframe is 7–10 business days, subject to destination, customs processing, carrier operations, and other circumstances outside our reasonable control.

Delivery estimates are not guaranteed unless expressly stated otherwise.

Additional information is available in our Shipping Policy.

7. Returns and Refunds

We offer free returns within 30 calendar days of delivery for eligible purchases.

Returns and refunds are subject to our Return & Refund Policy and applicable consumer protection laws.

8. Customer Responsibilities

You agree to provide accurate and complete billing, contact, and shipping information.

You are responsible for reviewing your order details before submitting your purchase.

If you discover an error in your shipping information, contact us promptly.

9. Intellectual Property

The content on our website, including original text, branding, logos, graphics, layouts, and other materials, is owned by Juvani or used with appropriate permission, except where otherwise indicated.

You may not reproduce, distribute, modify, or commercially exploit protected website content without authorization, except as permitted by law.

10. Third-Party Services

Our store may use third-party providers for payment processing, website hosting, analytics, shipping, and other operational functions.

These providers may have separate terms and privacy practices.

We are not responsible for third-party services beyond the extent required by applicable law.

11. Prohibited Activities

You agree not to:

Use our website for illegal or fraudulent activities.
Submit false or misleading information.
Attempt unauthorized access to website systems.
Introduce malicious software or harmful code.
Infringe intellectual property rights.
Interfere with other customers' use of the website.

We may restrict access where reasonably necessary to protect our website, customers, and business.

12. Disclaimer of Warranties

We aim to provide accurate information and reliable website functionality.

However, temporary interruptions, technical errors, or inaccuracies may occur.

To the maximum extent permitted by applicable law, our website is provided without warranties beyond those expressly stated or legally required.

Nothing in these Terms excludes mandatory statutory warranties or consumer rights.

13. Limitation of Liability

To the extent permitted by applicable law, Juvani will not be responsible for indirect or consequential losses arising from use of the website where such liability may lawfully be excluded.

Nothing in these Terms limits liability that cannot legally be excluded, including applicable consumer protection obligations.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy for information about the collection, use, disclosure, and protection of personal data.

15. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our business operations, website functionality, or legal requirements.

Updated terms will be published on this page with a revised effective date.

Changes will not retroactively remove rights already acquired under applicable law.

16. Governing Law

These Terms are governed by the applicable laws of British Columbia and the federal laws of Canada, subject to mandatory consumer protection rules that may apply in a customer's place of residence.